Introduction

A lot of people has started using GPRS for checking their mail. One of the most often heard grouses is that they can check their e-mail but they can’t send their replies using their usual settings which they get either from Jaring or TMNet. The reason is since they are logging in via their GPRS accounts, not their usual ISP accounts, therefore they can’t make use of their usual ISP’s SMTP (Simple Mail Transfer Protocol) servers to send their e-mails. Instead they have to make use the GPRS providers’ SMTP servers. Most of us have been using Maxis and Celcom SMTP servers with no problem at all.

This article is long delayed due to many reasons. The main reason is that we couldn’t figure out why the some people could use iDigi SMTP server to send mail when they are logged on via Digi GPRS and while the rest couldn’t. We finally figured it out. iDigi no longer provides POP/SMTP mail services to new subscribers, instead the service is only available to the past subscribers who regularly log in via DIGI ISP (03-71181516 or 1516 for Digi fixed line users). Hard luck to Digi users. For Digi GPRS users who needs to send e-mail, you can use your usual ISP’s SMTP server by dialling up the respective ISP. Please refer to this old article for guidance – http://www.palmx.org/detailnews.asp?id=7. Or you can make use of third-party SMTP servers, which you can learn about by googling for it on the Internet. Or share your unhappiness by complaining to Digi for their lack of common sense. What is the point of all this brouhaha with DIGI EDGE, fast download, nTV7 of your phone and what not, if they can’t even provide for a simple SMTP server?

Configuration for Versamail

Configuration for Versamail Maxis
  • Open up Versamail
  • Click on the Accounts menu and select ‘Account Setup’. Click on the New button.
  • Enter an appropriate name and protocol. Click on Next.
  • Enter your username and password as provided by your ISP.
  • Enter your e-mail address and Incoming Mail Server as provided by your ISP.
  • For Outgoing Mail Server, enter;
    • For Maxis; smtp.maxis.net.my
    • For Celcom; smtp.celcom.com.my
  • Click on Next.
  • Again click on Next.
  • Set your Incoming Mail Options accordingly.
  • Click on Next.
  • Set your Outgoing Mail Options accordingly.
  • Click on Next.
  • Set your Outgoing Mail Options accordingly.
  • Click on Next.
  • Set your Outgoing Mail Options accordingly.
  • You can leave the username and password blank for Celcom. It is not required. For Maxis, please key-in “maxis” for username and “wap” for password.
  • Click on Done.
  • Check it out by clicking on the Get Mail button. Make sure that your phone is correctly configured (if by BT) and placed (if by IR) if you are using the phone + pda combo.
  • Connecting…..
  • Sending….
  • Success!!!!!!!!!!!

Configuration for SnapperMail

Configuration for SnapperMail Celcom
  • Open up SnapperMail
  • Create a POP3 account.
  • Click on the Info tab and fill up your name and e-mail address.
  • Click on the Server tab and fill up the Incoming Mail using information provided by your ISP.
  • For the Outgoing Mail, enter
    • For Maxis; smtp.maxis.net.my
    • For Celcom; smtp.celcom.com.my
  • You can leave the username and password blank for Celcom. It is not required.For Maxis, please key-in “maxis” for username and “wap” for password.
  • Configure the Fetch tab accordingly.
  • Configure the Send tab accordingly.
  • Check it out by clicking on the Send/Fetch button. Make sure that your phone is correctly configured (if by BT) and placed (if by IR) if you are using the phone + pda combo.
  • Connecting……
  • Fetching…..
  • Done!

Thanks to Nazley for his help in troubleshooting the iDigi problem. Thanks to mjiwa for the settings and the screen shots for Celcom GPRS.

Author: Dr Azmi Mohd Tamil

I am a lecturer in Faculty of Medicine, Universiti Kebangsaan Malaysia since 1996, teaching in Biostatistics and Epidemiology. My main interests are gadgets and cycling. You can connect with me at Facebook.